Cancelling a Purchase Order in 3PLICITY (Merchant Guide)

This guide explains how to cancel a Purchase Order (PO) in 3PLICITY as a Merchant and what happens after the cancellation.

Overview

Merchants can cancel a Purchase Order only while it is still active.
Once cancelled, the order is no longer processed and is moved to the Cancelled section for record-keeping.

Accessing Your Purchase Orders

1. Log in to 3PLICITY using your Merchant credentials.

2. From the left-hand navigation panel, click Purchase Orders.

3. Select In Progress.

This section displays all active purchase orders that can still be managed.

Cancelling a Purchase Order

1. Locate the purchase order you want to cancel.

2. Open the order to view its details.

3. Click the Cancel Order button.

A confirmation dialog will appear to ensure you want to proceed.

4. Click Confirm to complete the cancellation.

After Cancelling an Order

• The purchase order is immediately moved to the Cancelled section.

• It will no longer appear in the active or in-progress lists.

• The order remains available for reference and tracking purposes.

Viewing Cancelled Orders

1. Go to Purchase Orders from the left-hand menu.

2. Select Cancelled.

You will see a list of all cancelled purchase orders, including their details such as items, dates, and associated information.

Visibility Across the Platform

• Cancelled purchase orders are also visible to the associated 3PL company.

• This ensures both parties maintain a consistent record of order activity.

Summary

Cancelling a Purchase Order in 3PLICITY allows you to:

• Stop an order that is no longer needed

• Keep a record of cancelled transactions

• Maintain visibility between Merchant and 3PL company

This feature gives you control over your purchasing process while ensuring transparency across the platform.