Marking an Order as Delivered
Overview
Once a shipment successfully reaches the customer destination, the order can be marked as Delivered.
This status indicates that:
- The carrier completed delivery
- The shipment reached the customer
- The order is no longer in transit
The order remains visible in the Delivered section for operational follow-up before final completion.
Marking a Shipment as Delivered
- Navigate to Shipping.
- Locate the desired order in the In Progress section.
- Select the checkbox next to the order.
- Click Mark as Delivered below the table.
The order is immediately moved to the Delivered section.
Reviewing Delivered Orders
- Click Delivered from the top menu.
The order now appears with the Delivered status.
Users can:
- Open shipment details
- Review delivery information
- Access shipment history
- Continue post-delivery workflows
The Delivered status is also reflected across:
- Sales Orders
- Merchant shipment views
- Operational history records
Marking an Order as Completed
Overview
The Completed status indicates that the delivery workflow has been fully finalized and successfully closed.
This status confirms:
- The shipment was delivered successfully
- The order lifecycle has ended
- No additional operational actions are required
Completed orders remain available in historical records for auditing and reporting purposes.
Completing a Delivered Order
- Navigate to Shipping.
- Select the Delivered tab.
- Locate the desired delivered order.
- Select the checkbox next to the order.
- Click Mark as Completed below the table.
The system finalizes the order and moves it into the completed shipment history.
Reviewing Completed Orders
Completed orders remain accessible from:
- Sales Orders history
- Merchant shipment records
- Historical shipment tracking
The Completed status indicates the order lifecycle was successfully finished from fulfillment through final delivery.
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